Membership and Entry Refunds

Effective Date: January 1, 2025

Refund Policy for Memberships

  1. Membership Refunds

    • Memberships are eligible for a full refund (minus processing fees where applicable) only if a refund is submitted before signing up for an event, attending or before the first event after purchase.

    • Once a member has signed up, attended or the first event after purchase has passed, the membership fee is non-refundable under any circumstances.

  2. Refund Requests

    • To request a refund, members must submit a written request to playnwpa@gmail.com

    • Refunds (minus processing fees where applicable) will be processed within 10 business days upon approval.

  3. Exceptions

    • Refunds will not be granted for dissatisfaction, change of mind, or failure to attend events after purchasing membership.

    • Special exceptions may be considered for extenuating circumstances, at the sole discretion of NWPA.

By purchasing a membership, you acknowledge and agree to the terms of this refund policy.

Entry Fee Refund Policy

Rollover Option (Preferred)

  • If a participant cannot attend an event, they may request to roll over their entry fee to a future event.

  • Rollovers must be requested at least 48 hours before the event start date.

  • Rolled-over entry fees must be used within 12 months of the original event date.

  1. Refund Eligibility

    • Refunds will only be considered if a rollover is not feasible.

    • Entry fees are eligible for a full refund (minus processing fees and administration fee where applicable) only if a refund request is submitted by 6pm the night before the event start date.

    • Once the event draw has been completed, entry fees are non-refundable under any circumstances.

  2. Requesting a Rollover or Refund

    • To request a rollover or refund, participants must submit a written request to playnwpa@gmail.com

    • Rollover approvals will be processed as soon as possible, and approved refunds (minus processing fees and administration fee where applicable) will be processed within 10 business days.

  3. Exceptions

    • No-shows, change of mind, or dissatisfaction after attending an event do not qualify for rollovers or refunds.

    • Special exceptions may be considered for extenuating circumstances, at the sole discretion of NWPA.

By paying the entry fee, you acknowledge and agree to the terms of this refund policy.